SamTouch Showcase

It’s just as important to retain customers as well as finding new ones. The combination of Samtouch & Samtouch Office makes it easy to manage customer information and promote your business by offering loyalty points, price level discount or cashless (members clubs etc). Whichever one of your establishements your customer visits you can be assured that the information is available at the point of service.

As part of a Multi-POS operation, it’s important that the operator’s can move around the system easily. With Samtouch an operator can start a sale on one terminal and move across multiple terminals adding to the existing sale. For busy bar operation this feature is a must to reduce bottom neck’s and speed up bar service. This features is predominantly used in bar and hospitality enviroments but is just as easily suited to the retail sector.

Samtouch offers up to 6 different price levels per product. These can be used in many different scenarios from happy hour, customer loyalty price levels, trade customers etc. In addition, price levels can be scheduled to operate on different days and/or different times of the day to work in conjunction with your promotion.

Dealing with multiple sizes as part of your inventory process can be a headache. Samtouch deals with this most effectively by offering multiple sizes and prices per product. Typically wine can be sold in 125ml, 175ml & 250ml measures so Samtouch allows you to factor in the relevant quantity to deduct stock accordingly.

We know that providing customers with varied promotional offers is a fundimental part of everyday business, but sometime difficult to achieve on your current POS solution. That’s why Samtouch has a full suite of promotional algorithms built in. Whether you are doing a simple 3 for 2 offer or combination meal deals, Samtouch offers a complex range of promotional options. You can even schedule promotions to work on certain days or time and tailor customer display advertisements to work in conjunction with the promotions

For fast, accurate and efficient food order processing, expedite Samtouch’s order process features. We understand that food prep points open and close during the day that’s why Samtouch provides scheduled options to re-route kitchen order printing to alternative printer’s within the system. Free text, condiment and cooking instructions are printed as part of the order.

A powerful way to speed up service to your Customers and increase employee productivity From Microplus Inc. – A pioneer in developing standalone kitchen video systems utiliziing state-of-the-art technology comes the Ultimate Video family of controllers. The Ultimate Video provides your kitchen staff with easy to read, color enhanced product orders. The system provides powerful tools to help increase customer service and employee productivity, while helping to reduce waste.

A must for any busy take-away shops. Connect this device to your telephone line and let Samtouch display the customer who is calling before you take the call. This device not only speeds up the order process but instills a professional image to your customers. A low cost device that add’s value you to your business time after time.

Reduce shrinkage with added levels of security to your existing security camera system. Connect the AVI-Pro device between Samtouch and your security system to super impose the receipt onto your recordings. By implementing this added security level will help to reduce operator errors, voids, refunds and under ringing.

Samtouch integrates to a number of CE approved weighing scales for processing sales transactions which include individually weighed produce. Weight embedded barcodes on items such as cheeses, cooked meats and other deli produce are also handled via barcode scanning.

Samtouch product file is only limited by the capacity of your hard drive.  Products can either be sold using PLU / sku code or barcodes.  Using the manufacturers product barcode is the most efficient and secure way of selling product in store.  Reduced shrinkage as the operator doesn’t manually enter prices.  Easier stock checks utilising hand held stocktaking devices.  With Samtouch you create the product once and the product is ported to all terminals in store.  Alternatively, use Samtouch Office to populate your product through all your stores.

Presentation in-store is paramount to a succesful business. No more hours spent pricing each individual item. Samtouch integrates with Bixolon and Citizen label printers so that you can print shelf edge labels quickly and easily. Just print and tear the perforated roll and insert the new shelf edge label into your scanning rail. Thermal transfer print options available for outside labels such as garden centres etc.

Samtouch offers a high level of functionality when it comes to Table Management. From graphic representation of table layout, split billing, table merging, tab transfers to table and all the functionality of table management you would expect. Samtouch can also be operated on Windows tablets for order at table operations.
With up to 6 management files you can utilise these for different sections of your restaurant, room management or simple customer accounts.

Spending time creating new products or specials? Samtouch “Dynamic Screen” feature takes the heartache out of adding new items to the keyboard. With “Dynamic Screens” all you need to do is create the product and Samtouch will automatically add it to the relevant product screen. So, if you have a new starter add the new product to the “starters” category and it will auto appear in the “Starters” screen.

The stock count down features provides the waiter/waitress with up to the second information about the number of menu items currently available. Ideally suited to higher value or limited menu items such as lobster and steaks etc. Once the count reaches zero then you have the option to not process anymore orders for that item. Stock count down should be up dated at the start of session to ensure accurate availability.

The Drink Exchange turns a bar into a stock market for a night with a selection of food and drinks prices changing every 5 minutes based upon what customers are buying – and LIVE trading prices displayed on TV’s! Generally run as a weekly event or as a happy hour tool, it’s great interactive fun for customers whilst being a hugely effective sales driving tool (increasing sales on average by 40%). Get in touch today to discuss implementation in your bar!

Resdiary restaurant reservation system creates a smooth service using our on and offline tools, designed to harmonise the front of house and kitchen teams. Maximise capacity with smart table optimisation, available on multiple devices, giving you optimum control over your reservations

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Mainstay is an intuitive end to end PMS software system specifically designed for the hotel market. Each hotel can select the modules suited to their own establishment and requirements. Mainstay has built up an enviable reputation for its functionally rich software, reliability and flexibility at a competitive entry level price. Mainstay has all the main features required for any busy hospitality environment; enquiries, reservations, billing, conference, sales ledger and marketing and is configurable to each individual hotel for ease of use.
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Online takeaway meal ordering is rapidly becoming a standard requirement for takeaways, restaurants and caterers, with millions of customers ordering breakfasts, lunches and dinners online every month. Takeaway, delivery or eat in, Mobo2Go online ordering provides a simple, convenient way to order meals from your PC, smartphone or tablet and avoids your customers having to stand in a queue. Orders placed on-line are ported through to Samtouch automatically generating kitchen orders for kitchen prep.
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Looking to have an online presence? Samtouch offers a simple but effective integration to Woocommerce On-line Store platform, the platform this website is built upon. Woocommece offers a wide range of extensions allowing you to build a professional website which is easy to manage and very cost effective. With many companies specialising in building Woocommerce websites this is one of the easiest ways to get online. Speak to one of our specialists about Woocommerce today.
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Direct Rooms Sales offer hotel owners a unique Hotel Reservation System boasting a feature-set normally only available to larger hotel chains. Backed by a comprehensive range of consultancy, training and marketing services to support hotel owners in maximising revenue from rooms. The DRS Booking System was designed by hotel owners frustrated that the market did not offer a system that facilitated revenue management techniques within a simple and easy to use system, without commission charges on their business.
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CaterBook V4 is a fully integrated, single system, comprising reception desk software, web booking engine and channel manager. Pricing and availability is controlled in one central point, significantly reducing the time it will take you to manage your bookings. Being cloud based, you can access CaterBook from any web enabled device, including PC, Mac and modern tablet like an iPad or Nexus. Samtouch & Caterbook integration ensures food and restaurant bills are added direct to the hotel bills in your PMS system ensuring no purchases are missed from the bill.
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